HEAT provides 1-1 mentoring support and advocacy to vulnerable households in England and Wales. Our team of Energy Mentors provide a holistic, independent, tailored advice to fuel-poor households experiencing energy crises.
We provide ongoing support throughout the process, helping customers understand their options and make informed decisions. This includes:
• Tackling energy emergencies.
• Managing fuel debt and related issues.
• Advocate on your customer’s behalf.
• Accessing energy grants.
• Optimising energy usage and efficiencies.
The support that we provide will help your customers long term.
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